Privacy Policy

Last Updated: July 2026

At Your Office SOS ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our all-in-one sales and marketing software platform, or engage with our digital marketing agency services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this document.

1. Information We Collect

We collect information that you voluntarily provide to us when registering for the platform, booking a demo, filling out contact forms, or subscribing to our plans.

Personal Identification Information: Name, email address, phone number, billing address, and company details.

Financial Data: Payment card details, billing history, and transaction information (processed securely through encrypted third-party payment processors such as Stripe or NMI).

Client & CRM Data: Information you upload, store, or process regarding your own leads, contacts, and customers through our CRM and marketing tools.

Usage & Technical Data: IP addresses, browser types, operating systems, referring URLs, and interaction metrics (such as impressions, clicks, and feature utilization) gathered via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our software, web hosting, and agency services.

Process transactions, account onboarding, and recurring billing.

Automate customer service follow-ups, appointment reminders, and onboarding workflows.

Send administrative notices, technical updates, and promotional communications (where permitted).

Analyze platform performance, monitor trends, and improve our AI-powered insights and user experiences.

3. SMS & Text Messaging Policy (A2P 10DLC Compliance)

We respect your privacy regarding mobile communications. By submitting your phone number on our website, forms, or scheduling widgets, you consent to receive text messages (SMS/MMS) from Your Office SOS regarding appointments, account notifications, and occasional marketing promotions.

No Third-Party Sharing for Marketing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for trusted service providers and telecom aggregators strictly necessary to deliver the SMS messages.

Opt-Out & Help Instructions: You can cancel the SMS service at any time. Simply text "STOP" to our shortcode/number to unsubscribe. After sending "STOP," we will send one final confirmation message, and you will no longer receive text messages from us. If you experience issues or need assistance, text "HELP" or contact us at [email protected].

Rates & Frequency: Message frequency varies based on your account activity and interactions. Message and data rates may apply.

4. How We Share Your Information

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., cloud hosting, payment processing, email delivery, and customer support infrastructure).

Legal Compliance: When required by law, subpoena, or legal process to protect our rights, defend against legal claims, or ensure platform security.

Business Transfers: In connection with a merger, acquisition, or sale of company assets.

5. Data Security & Retention

We implement administrative, technical, and physical security measures to protect your personal data and CRM pipelines. While we utilize industry-standard encryption and secure protocols, no electronic transmission over the internet is 100% secure. We retain your information for as long as your account is active or as needed to provide you services and comply with legal obligations.

6. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, or to opt out of promotional emails (by clicking the "unsubscribe" link at the bottom of our emails), please contact our support team.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Company: Your Office SOS LLC

Address: 1212 Bidwell St, Apt 2, Folsom, CA 95630, US

Phone: 214-564-9537

Email: [email protected]